Frequently Asked Questions


How do I schedule an appointment to shop in-store?

To schedule an appointment with us please click on Appointments at the top of the page to be taken to our online scheduling system.

If none of the available appointment times work for you please reach out to us directly to schedule via DM or email.

How do I make a purchase?

Add the items you would like to purchase to your cart and check out directly on our website or reach out to us directly to write up an invoice for you.

If I place an order for delivery when will I receive it?

Typically most orders can be delivered within 2-3 weeks however some orders can take longer depending on location and availability. Once your order is placed we will reach out within five business days to schedule delivery with you.

What forms of payment do you accept?

On our website we accept credit cards and Apple Pay. In person or over Instagram we accept cash, Venmo, Paypal, Zelle, Cashapp, and checks.

How much does delivery cost?

Delivery to Rochester (or within 25 miles) starts at $149. Delivery to NYC, Boston, Rhode Island, Philadelphia, Connecticut, Pennsylvania, Maine, New Jersey, New Hampshire & Vermont starts at $249. For delivery outside of these areas please DM or email us for a quote.

Do you offer set up?

All of our delivery prices are quoted for ground level delivery. If you would like items set up in your home, brought to the 2nd story, up stairs, or have a particularly tight or challenging space please let us know prior to delivery so we can accommodate your needs!